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The Guest Experience: Guest Spaces

During the last decade, the number of bed bug infestations has exploded in the hospitality industry much due to the increase in more frequent travelling and to further-away destinations. Lack of knowledge and protocols on how to act in the event of an infestation are contributing factors to the growing problem. Also, bed bugs themselves are developing resistance to insecticides making it harder to eliminate...

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Cruz has partnered with Green Key Global, North America’s leading international environmental certification body, to improve sustainability in hospitality and tourism. “We’re excited to be working with Green Key Global and highlight how we can support eco-tourism while offering hotel guests an exciting and exclusive amenity, while underlining a commitment to sustainable transportation,” said Annie Luke, Co-Founder & Director of Business Development at Cruz.   Cruz, energized by...

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Travelling is one of the best ways to learn. It allows us to immerse ourselves in new environments, practice other languages, and see new cultures and histories.   However, a Nature study shows that annual tourism equals over 8 percent of the world’s carbon footprint and is growing every year. Another study says 76 percent of people said that company CEOs should “lead on the environment rather than waiting for...

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