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How do I become a Green Key Rated hotel? |
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Registering for the Green Key Eco-Rating Program is quick, easy and can be completed online in just a few minutes. Individual hotels can sign up by clicking here. Once registration is complete, you will be sent a Welcome Email confirming your login information and instructing you on how to access the online audit. |
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How much does it cost to become a Green Key Rated hotel? |
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Membership in the Green Key Program must be renewed on an annual basis in order to maintain your status as a rated property and to continue receiving the benefits associated with membership.
| U.S. Properties: |
$600 per year (USD) |
| Canadian Properties: |
$350 + GST per year (CDN) |
Companies wishing to register 10 or more properties may be eligible for a discount. Please contact us for more details.
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How do I find a Green Key Rated hotel? |
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To find a Green Key Rated hotel near you, click here.
If you are looking for a comprehensive list of all the rated hotels currently participating in the program, please follow the link below. This list will display all rated hotels alphabetically by property name along with the city, state/province, country, Green Key rating and web link. The Green Key system will automatically update this list each time a new hotel completes the online audit and receives their rating.
Click here to view our Worldwide Portfolio of Green Key Rated hotels. |
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Do Green Key Ratings only apply to hotels? |
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The Green Key Program was originally designed to cater to lodging facilities with approximately 30 or more rooms although a number of smaller properties, such as Motels, Inns, B&Bs also participate. Green Key Global is currently developing an extension of the program that will apply to Meeting & Convention Facilities without lodging facilities. At this time Green Key Global does not rate campgrounds. |
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How many hotels are currently active in the Green Key Program? |
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The number of active hotels in the Green Key Program changes almost daily as new properties join and complete the audit. Only hotels that have completed the audit and received their Green Key Rating are listed on the Find Green Key Hotels page. For current numbers, please contact Green Key Global. |
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How are the ratings determined? |
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The Green Key Audit consists of approximately 150 questions related to various areas of sustainable hotel operations. Each question has been assigned a specific point value based on the environmental and social impacts a particular action has and its associated impact on guests, employees, management, and the local community.
When a hotel completes the audit their answers are evaluated and their final score is converted to a percentage. Green Key Ratings are then awarded as follows:
| Final Score |
Green Key Rating |
| 1 – 19.9% |
1 Green Key |
| 20 – 39.9% |
2 Green Keys |
| 40 – 59.9% |
3 Green Keys |
| 60 – 79.9% |
4 Green Keys |
| 80 – 100% |
5 Green Keys |
Based on the fact that ratings are awarded based on a percentage range, not every hotel in a specific rating level will be doing exactly the same things. For example, one 3 Key property may have recycling bins in each guest room; another 3 Key property may not have recycling bins in each room but staff separate recyclables from the garbage in the back-of-house area.
For more information visit the 'About The Program' page. |
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Is it possible to view the audit questions before joining? |
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Click here to download an overview of the Green Key Audit questions. |
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Do you do on-site inspections of rated properties? |
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At this time approximately 20% of rated hotels are inspected annually. |
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I recently stayed at a Green Key Rated property and don’t feel they live up to their rating. Who do I speak to? |
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The Green Key Eco-Rating Program is a voluntary, self-administered audit designed to assist a hotel in determining its current environmental footprint. How a hotel chooses to use the information and recommendations presented in their post-audit report is left to their discretion.
Guest satisfaction is the foundation of the lodging industry. The majority of hotels take customer feedback to heart and have processes in place for timely and effective responses. If you have comments, feedback or suggestions as to how the property could improve its initiatives take some time to complete the customer comment forms, leave a letter, send them an email or ask to speak with the General Manager or Customer Service Manager. Feel free to ask about the hotel’s environmental initiatives if you can’t find information on their website or the in-room directory. Any hotel that is proud of its initiatives will be more than happy to share their successes and challenges with you.
Comments and/or complaints about rated hotels sent to Green Key Global will be filed and retrieved when the hotel in question is due for an on-site inspection. Green Key Global does not respond directly to guest complaints. |
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Is the program available in other Countries? |
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The Green Key Eco-Rating Program is currently active in the United States and Canada (English and French language versions). |
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