Membership in the Green Key Program must be renewed on an annual basis in order to maintain your status as a rated property and to continue receiving the benefits associated with membership.

Companies wishing to register 10 or more properties may be eligible for a discount. Please contact us for more details.

There are currently 3,029 hotels participating in the Green Key Program. Of those members that have completed and submitted the assessment, the Key Rating breakdown is as follows:

The number of active hotels in the Green Key Program change almost daily as new properties join and complete the self-assessment. The figures presented here are automatically updated as these changes occur. Only hotels that have completed the self-assessment and received their Green Key Rating are listed on the Find Green Key Hotels page.

The Green Key Self-Assessment consists of approximately 150 questions related to various areas of sustainable hotel operations. Each question has been assigned a specific point value based on the environmental and social impacts a particular action has and its associated impact on guests, employees, management, and the local community.

When a hotel completes the self-assessment their answers are evaluated and their final score is converted to a percentage. Green Key Ratings are then awarded as follows:

Based on the fact that ratings are awarded based on a percentage range, not every hotel in a specific rating level will be doing exactly the same things. For example, one 3 Key property may have recycling bins in each guest room; another 3 Key property may not have recycling bins in each room but staff separate recyclables from the garbage in the back-of-house area.

For more information visit the 'About The Program' page.

The Green Key Eco-Rating Program is a voluntary, self-administered audit designed to assist a hotel in determining its current environmental footprint. How a hotel chooses to use the information and recommendations presented in their final report is left to their discretion.

Guest satisfaction is the foundation of the lodging industry. The majority of hotels take customer feedback to heart and have processes in place for timely and effective responses. If you have comments, feedback or suggestions as to how the property could improve its initiatives take some time to complete the customer comment forms, leave a letter, send them an email or ask to speak with the General Manager or Customer Service Manager. Feel free to ask about the hotel’s environmental initiatives if you can’t find information on their website or the in-room directory. Any hotel that is proud of its initiatives will be more than happy to share their successes and challenges with you.

Comments and/or complaints about rated hotels sent to Green Key Global will be filed and retrieved when the hotel in question is due for an on-site inspection. Green Key Global does not respond directly to guest complaints.